NetDocuments Broadens ndMAX AI Offerings With Intelligent Agent; Semantic Search To Be Added In 2025
NetDocuments, has announced the expansion of its ndMAX AI-powered capabilities providing legal professionals with a cloud platform that delivers intelligence, automation, and security at every level.
ndMAX Assist is an innovative intelligent agent that uses AI and NLP to boost users’ efficiency in document handling. After ILTACON, NetDocuments PatternBuilder MAX customers – over 13,000 users worldwide – will get exclusive access to ndMAX Assist in a closed beta, with wider availability planned for later this year.
The intelligent agent enables users to interact with NetDocuments through natural language commands. It enhances information retrieval, document question answering, summarisation creation, and drafting responses with ease.
“We’re excited about ndMAX Assist and how it creates an easy, accessible way for legal organizations to introduce AI-powered capabilities into their everyday workflows,” stated Josh Baxter, CEO, NetDocuments. “Having an intelligent agent inside NetDocuments gives users another way to securely interact with their documents through generative AI without needing to transfer content into another platform. This is another example of how we’re committed to helping legal professionals do their best work – with greater precision and confidence.”
ndMAX Assist will be integrated with Microsoft Copilot, allowing users to send queries. These queries can access NetDocuments, respecting content permissions, ethical boundaries, and security protocols for responses.
Additional AI Capabilities – including Semantic Search – on the Horizon
The NetDocuments Company Update at ILTACON revealed upcoming improvements for the ndMAX AI and automation portfolio. Jill Schornack, VP of Product at NetDocuments, detailed the immediate roadmap for ndMAX Assist and PatternBuilder MAX, introducing specialized agents for tasks like contract analysis, automated document classification, and the ability to trigger any PatternBuilder MAX automation through the ndMAX Assist agent.
Additionally, as announced at the ILTACON G100 (top 100 law firm CIO program), NetDocuments will bring semantic search capabilities to its platform in the first half of 2025. “We believe this is a critical capability for helping customers search their content more effectively, moving beyond keywords to true natural language search and returning the results that legal professionals expect,” said Dan Hauck, Chief Product Officer, NetDocuments, noting that more information will be shared at their upcoming user conference, Inspire, in October.
Unifying the Experience Across the Microsoft and NetDocuments Platforms
Attendees at ILTACON 2024 are getting a sneak peek at the next-gen NetDocuments experience. Atticus, based on Microsoft’s Fluent framework, boosts user experience. The unified design with Microsoft apps speeds up adoption for new users. NetDocuments users can navigate tasks easily, drawing on their Microsoft familiarity.
Some of the recently enhanced next-generation experiences include:
- ChatLink for collaboration in Microsoft Teams;
- ndMail for email filing and document sharing in all versions of Outlook, including Microsoft 365 (the “new Outlook”);
- Microsoft Word add-in to enable easy access to document automation capabilities, expanding to include core document management in the coming months.
NetDocuments will introduce desktop coauthoring, enabling seamless collaboration on documents via Microsoft Office apps such as Word, Excel, and PowerPoint.
“From AI-powered solutions within ndMAX to the daily experiences of users working across Microsoft 365 and NetDocuments, our strategy focuses on removing barriers and creating more consistent, intuitive experiences. This enables legal professionals to complete routine tasks more quickly, tackle complex work more effectively, and explore new, more efficient ways of working. As a result, lawyers can deliver superior value to clients and stakeholders,” added Schornack.
Visit NetDocuments to learn more about ndMAX including ndMAX Assistant, and integrated experiences across the Microsoft and NetDocuments platforms. ILTACON 2024 attendees can also visit NetDocuments booth #611 until Thursday, August 15th for a closer look in person.
About NetDocuments
NetDocuments is a leading cloud-based content management and productivity platform that helps legal professionals do their best work. Backed by 25 years of experience in cloud innovation, NetDocuments offers a complete end-to-end platform for document and email organization and management, including award-winning automation and AI capabilities; robust security, collaboration, and search technologies; seamless integrations with other tools professionals use daily; and a suite of large language model AI-powered solutions with the security and guardrails to manage AI responsibly. NetDocuments supports over 7,000+ law firms, corporate legal departments, and public sector entities globally. Learn more about NetDocuments.
© 2024 NetDocuments Software, Inc. All rights reserved.
