On 9 July 2025, the HKMA, the Securities and Futures Commission (“SFC”), the Insurance Authority (“IA”) and the Mandatory Provident Fund Schemes Authority (“MPFA”, together with HKMA, SFC and the IA, the “Financial Regulators”) announced the launch of the Anti-Scam Consumer Protection Charter 3.0 (“Charter 3.0”), with participation from a collection of technology and telecommunications firms (“Participating Institutions”).
Following versions 1.0 and 2.0 of the Charter launched in 2023 and 2024 respectively, the Charter 3.0 establishes a collaborative framework between the Financial Regulators and the Participating Institutions in combating financial fraud and scams targeting the Hong Kong public.
The Charter 3.0 features six key principles: –
1. Reporting Functions for Users
2. Reporting Channels for the Financial Regulators
3. Checking of Advertisers
4. Internal Monitoring Processes
5. Enforcement of Terms of Service
6. Collaboration on Public Awareness.
Each Participating Institution will implement action based on its unique business model. The commitments and actions in the Charter 3.0 are voluntary and non-legally binding, and are intended to be applied on a proportionate basis as appropriate.
Please see here for the Charter 3.0, and here for HKMA’s press release.
