On 7 April 2023, Google notified that it will be updating its Personal Loan policy, which will
come into effect from 31 May 2023.
As per the preview of the Financial Services Policy (“Google Policy”) shared by Google
personal loan apps are prohibited from accessing sensitive data such as photos and
contacts. More specifically, permissions will be prohibited for: storage; images; contacts;
location; numbers and videos.
In this context, it may be noted that the Digital Lending Guidelines provide for a one-time
access to certain mobile features such as camera, location, microphone etc. by the personal
loan apps for the purposes of onboarding the customer and KYC verification. Whether the
prohibition placed in the Google Policy on accessing location and images will be aligned with
such KYC requirements, will become clear only after release of the detailed Google Policy.
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