Today, cloud-native Processing in RelativityOne is faster, more robust, and more capable than ever.
It can handle a multitude of modern and legacy data types, ingest terabytes of data per day, and is used by more than 92 percent of RelativityOne customers. It intelligently queues massive jobs. It surfaces exceptions with clarity and gives teams tools to quickly resolve them. And it’s not just keeping up with enterprise data trends—it’s setting them, particularly with short message data conversions to Relativity Short Message Format.
Processing has come a long way over the last year, but this isn’t a sudden reinvention. Over more than a decade of purposeful, customer-informed evolution, Processing has evolved from a promising add-on to a robust, cloud-native engine at the heart of how our customers get to insight. Of course, the data tide never recedes, so neither can we.
Always Be Collaborating
Our customers play a significant role in the way Processing evolves year after year. The goal is to keep you updated with the shifting landscape of your data. So, the feedback loop is essential in that it continuously brings customer input into our roadmap planning.
One of our favorite ways to hear from users is through “customer workflow discovery days,” where we meet with a customer’s team at their office for a full day. We dig into their workflows, what they love and don’t love about the software, and what’s on their wish list for the tool.
These meetings bring in product managers, engineers, and product designers from Relativity, to teach our customers about what’s new in Processing—but, more importantly, to ask questions and get customer input on our development plans.
Most recently, we spent some time in Australia visiting four of our customers in-region and talking Processing shop with them.
In addition to learning about their workflows and needs, identifying gaps in our existing products, and helping them find ways to optimize their use of RelativityOne, we spent half of these days workshopping on a subject of each team’s choice. For the Australia tour, we focused on Processing queue management and exception handling, walking through the current experience and collaborating on product designs to help address challenges.
From there, we bring everything we learn back to our own offices for planning and development work.
These sessions are invaluable to us as we continue to tune Processing as the go-to, data-ingesting workhorse for the legal data intelligence community. And we’re thrilled that customers love them, too. Their gratitude, curiosity about other customers’ experiences, excitement over influencing our roadmap, and genuine interest in engaging with us make every visit more meaningful.
The Proof is in the Throughput
From a product perspective, we’ve been hard at work over the past year. We’ve enhanced throughput significantly: Processing can power through an average of 2.5+ terabytes per day for customers, with some customers seeing as much as 15 terabytes processed a day. We’re aiming to double average job speeds for all customers by the end of this year.
Other recent enhancements to Processing in RelativityOne include:
- Improved and automated ingestion of mobile collections
- Automated RSMF conversion for more short message data types, including Microsoft Teams, Slack, Cellebrite UFDR, and soon, Google Chat.
- Native support for the EDRM Message ID Hash
- An “expert mode” for accessing all the nitty gritty processing settings you may need in Import/Export
Superior Ingestion, Faster Insights
What we’ve heard from our customers is that data processing and ingestion need to be seamless and powerful—because this is the part where speed-to-insight can first be measured. Your data needs to be available for analysis as quickly as possible, and in the best shape possible, to set the right stage for your entire project.
This is particularly true for projects utilizing generative AI like Relativity aiR for Review, aiR for Privilege, and aiR for Case Strategy. Accurate, speedy data staging will lay the foundation for your success with these tools—and greatly reduce the time you spend even on your largest matters.
If you’d like to get involved in feedback loops or feature testing, we’d love to hear your input! Reach out to your account manager or customer success manager at any time to learn more.
And to stay updated on the latest and greatest in Processing and all of our cloud-native features, subscribe to our monthly product update newsletter.
Kyle joined Relativity in 2011, currently serving as a director of product management. He holds an MBA as well as several software and Scrum certifications.
